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Business Analyst Intern

Business Analyst Intern
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Job Description


For Those Who Work At Home - Various, Ohio 44145

The IT Business Analyst position is responsible for managing system requirements throughout the lifecycle of a technology project. It begins with identifying and managing scope, to documenting the detailed requirements that support the scope and build out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met. The analyst will work with a cross- functional team in optimization of application capabilities and business processes. The analyst will also provide business analysis and project/product support for the development enhancement, quality assessment and ongoing support of the relevant lines of business.

Our micro-internship program spans 6 weeks in duration and allows you to work alongside KeyBank’s experts within Key Technology, Operations & Services (KTOS). The internship provides an opportunity to get hands-on experience with our innovative teams. Our internships will equip you with competitive skills, valuable networking, mentoring, and exposure to executives through a structured experience.

Essential Job Functions:

  • Elicit and manage a technology project’s business scope – needs and features

  • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.)

  • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team.

  • Clearly document and manage detailed requirements for the technology system

  • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively

  • Act as Systems Matter Expert (SME) or source of knowledge for supported systems

  • Participate in the design process to ensure it supports business requirements and an optimized user experience.

  • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed.

  • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.

Required Skills:

  • Analytical Skills; critical thinking, creative thinking, and problem solving.

  • Work within a customer oriented, positive team environment

  • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff

  • Provide support on single projects and initiatives within scope, budget and timeline

Desired Skills:

  • Organization and Communication skills
  • Word, Excel and PowerPoint


This position is eligible to earn $18 per hour.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing


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