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2023-02-08

Business Intelligence Analyst

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Zillow
Business Intelligence Analyst
Remote
93,000 - 150,000
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Job Description

About the team

Zillow Group’s mission is to give people the power to unlock life's next chapter. We're currently seeking a Data Scientist to join the Financing Analytics (FA) team! On the FA team, we’re passionate about understanding a customer's financing journey on our platforms through meticulous analysis and measurement. Our team works closely with Zillow’s Leadership to uncover opportunities through data to deliver on the Zillow promise to customers - revolutionary and intuitive tools to find, buy, and finance your dream home. Finally, we scale this work by partnering with engineering teams to build and maintain key analytics tools and infrastructure.
The team works closely with the product organization, as well as collaborates with Zillow’s mortgage leadership team to build a best-in-class, integrated consumer financing experience through experimentation and iteration. We have a flat team structure and you will soon find yourself communicating directly with Senior Leadership.

About the role

In this role, you’ll work closely with Zillow's mortgage and product leadership teams to discover deep insights about the customer funnel through best-in-class visualizations and deep dive analytics. This role’s main objective will be to influence business strategy and to build out analytics roadmaps. More specifically, this role will:

  • Complete ad hoc analysis for key ZHL stakeholders

  • Create compelling, clear, and powerful visualizations of our data

  • Develop content and deliver key strategic insights to the executive audience via Business and Metrics review meetings

  • Understand the mortgage business goals, and provide thought leadership in creating, maintaining, and documenting a robust set of metrics to monitor day-to-day bug detection and long-term business performance tracking

  • Proactively identify areas of opportunity in the mortgage business funnel, operational processes, and product suite to drive worthwhile outcomes

  • Collaborate with product and engineering teams to discuss problems, design analytics framework, pull in the most relevant data for the business, and develop solutions

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $93,900.00 - $150,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are a curious and passionate problem-solver who will not shy away from complexity or uncertainty! Come join us and use your expertise to help us find opportunities and guide our business into the future with powerful insights and recommendations.

We're searching for a Business Intelligence Analyst who has:

  • An undergraduate or Master's degree in a quantitative field (e.g. science, engineering, economics, quantitative finance, operations research, statistics, or similar) or proven experience within business analytics.

  • Previous mortgage experience and strong business sense and the ability to work cross-functionally and connect customer problems to business strategy.

  • 3+ years of work experience involving quantitative data analysis and complex problem solving

  • Strong proficiency in SQL, Tableau, and Excel, along with some knowledge of how data pipeline works

  • Superb communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans

  • Able to work cross-functionally and influence business partners to set realistic goals and focus on data driven solutions.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep- rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Zillow- EI_IE40802.11,17.htm) and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility @zillowgroup.com.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non- competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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