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Business Intelligence Analyst

Business Intelligence Analyst
95,000 - 143,000
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Job Description

About the team

Zillow Group's acquisition of ShowingTime in 2021 represents the next step forward in the company's dedication to integrate an improved, more efficient showing process to benefit customers and partners, their clients and the real estate industry as a whole.

The new ShowingTime+ organization within Zillow Group is a market leader in developing innovative showing management, feedback, offer management, recruiting, transaction management and analytics solutions. Our wide array of products and services are built on technological innovations designed to bring efficiencies to all users. The company has successfully supported the evolving needs of real estate agents, teams, brokers, offices, associations and MLSs within the U.S. and Canada for more than 20 years.

About the role

In this role, you will be configuring and supporting multiple interactive statistical analysis tools and analyzing the data that breathes life into them. As a key member of the Market Statistics and Data Analytics (MSDA) team you will also be a contributor in the analysis, deployment and maintenance of our applications. The MSDA team also works closely with the engineering teams to test our applications, integrations, and enhancements. You will get to:

  • Create compelling, clear, and powerful visualizations of our data
  • Configure front and back end reporting systems based on client specifications
  • Understand the business goals, and provide thought leadership in creating, maintaining, and documenting a robust set of metrics to monitor day-to-day bug detection and long-term business performance tracking
  • Collaborate with product and engineering teams to discuss problems, design analytics framework, pull in the most relevant data for the business, and develop solutions
  • Assist client management teams in communication with clients by providing clear expectations and descriptions of the underlying processes

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $69,300.00 - $110,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are a curious and passionate problem-solver who will not shy away from complexity or uncertainty! Come join us and use your expertise to help us find opportunities and guide our business into the future with powerful insights and recommendations.

We're searching for a Business Intelligence Analyst who has:

  • Bachelor’s or Master’s degree in a quantitative field (e.g. engineering, computer science, statistics)
  • 1-2 years experience as a Business Analyst or similar role
  • Strong analytical and data visualization skills
  • A technical expert in the field of product analytics, comfortable utilizing and architecting modern tools, and excited to set the standard of existing systems and practices
  • Proficiency in SQL, database structuring tools (XML, DMQL2, RETS), ETL tools (SSIS), multidimensional database models (SSAS), and Excel, along with some knowledge of how a data pipeline works
  • Superb communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans
  • Ability to synthesize results from multiple sources to create a richer more complete perspective of the issue or opportunity, and related implications
  • Able to work across different teams and influence business partners to set realistic goals and focus on data driven solutions
  • Experience presenting results and insights to senior leadership
  • You thrive in a fluid and fast-paced environment; able to adapt to changing business needs

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep- rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on [Glassdoor]( EI_IE40802.11,17.htm) and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non- competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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