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Business System Analyst/ Scrum Master

Business System Analyst/ Scrum Master
Toronto, CA
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Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What you 'll be doing

You’ll be joining CIBC’s Financial Crimes & Enterprise Risk Technology team to deliver information security technology utilizing agile framework. You’ll work closely with others and manage a portfolio of small projects from end-to-end. As a Business Systems Consultant/Scrum Master, you’ll lead teams of technology and business stakeholders to ensure minor enhancements to the applications are completed in line with the agile framework, team’s budget and timeline. You’ll advocate the Scrum and Kanban process, model agile behaviors, and help bring a product vision to life in cooperation with the product owner and development team. In this role you will be responsible for creating the technical requirements through user stories, leading the product backlog creation, and consulting with developers, engineers, architects and other technical teams to innovative solutions that deliver a best-in-class client experience. You will be responsible for making decisions that influence department strategy, regularly recommending new processes to facilitate and champion the BSC/scrum process following the values, principles and practices of agile scrum delivery that is part of the agile delivery framework.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you 'll succeed

  • Agile Expertise – Be the expert in scrum agile methodology. Facilitate a range of scrum activities, including The Sprint, Daily Scrums, Retrospective Meetings, and Backlog Refinement. Actively promote agile and scrum methodology across the business to enable quick, effective, and meaningful transformation.

  • Collaboration – Work closely with development teams and product owners to discover and implement scrum best practices. Communicate key updates to stakeholders, and balance their demands as needed. Collaborate with Agile Coaches to ensure there is alignment with the Agile Delivery Framework, and provide feedback on an ongoing basis.

  • Understanding and documenting requirements - Work closely with business and technology partners to gather complex technical user stories/requirements (functional & non-functional) and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

  • Coaching – Leverage your expertise to educate individuals and teams about agile and scrum methodologies. Coach development teams to implement scrum practices to drive change. Ensure your team is on track to deliver on project objectives by coaching the development team to achieve higher levels of scrum maturity.

Who you are

  • You can demonstrate experience in a BSC, project manager or scrum master role leading projects, creating technical requirements and designing solutions

  • You have experience in working with data, back-end systems and have a technical background, yet have strong business acumens to understand what the business really needs wants.. You MUST have professional exposure in system development lifecycle utilizing the waterfall delivery approach and experience in delivering technical/solution requirements.

  • You embrace and advocate change. You’ll continuously evolve your thinking and the way you work in order to deliver your best.

  • You’re inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

  • Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

  • You have a degree/diploma in Business and/or a related field of study.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type


Weekly Hours



Agile Methodologies, Agile Projects, Facilitation, Scrum Framework, Scrum Methodology, Systems Analysis, Technical Requirements Gathering

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