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Business Systems Analyst, Salesforce

Business Systems Analyst, Salesforce
San Mateo, California, United States
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Job Description

We are seeking a talented multi-disciplinary SalesForce Business Systems Analyst to define, implement, and drive solutions that enable sales, operations and finance functions. You will formulate recommended system design and partner with external technology providers and internal cross-functional teams. In this role, your contributions will directly drive business systems optimization, speed to market, productivity, and profitability.

How you’ll make an impact:

  • Partner with Sales and Finance teams to define business processes and associated system requirements.
  • Distill the business requirements in sufficient detail to allow proper design, configuration, customization and development of system solutions.
  • Define, design, test and implement business solutions using standard /custom-built and third-party systems.
  • Lead system implementation projects and deliver key artifacts including requirements documentation, systems configuration, user acceptance testing, issue identification and resolution.
  • Support mission-critical and business-critical systems.
  • Proven ability to influence diverse groups of stakeholders, including senior stakeholders

What Makes You a Good Fit:

  • Bachelor's degree or equivalent practical experience

  • 2+ years of experience with SalesForce Sales Cloud, CPQ, B2B Commerce or ServiceCloud

  • Should have hands-on experience with LWC, JavaScript, Apex, Flows and Salesforce best practices.

  • SalesForce Developer certification preferred

  • Experience in integrating SalesForce to ERP (Netsuite) and other third-party systems is a plus

  • Experience in building and enhancing integrated systems through the entire lifecycle (analyze, design, build, test, implement and support)

  • Experience in delivering end-to-end solutions through the entire SDLC – right from running the workshops, design, build, test, deployment, UAT, and handover.

  • Understanding of Consumer Electronics hardware product life cycles is a plus

  • Strategic and tactical skills in a fast-paced environment

  • Strong communication, analytical and problem-solving skills with intellectual curiosity

  • Demonstrated ability to learn quickly and pick up new skills

  • Self-starter and proactive personality with a proven track record of following through and delivering on responsibilities

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