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2025-03-04

ETF Trading Technical Support Engineer

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Old Mission Capital
ETF Trading Technical Support Engineer
London, GB
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Job Description

About The Position

Old Mission Capital is seeking a well-rounded technologist with core strengths in Python, SQL, and Linux. Each morning our team of Technical Support Engineers is responsible for bringing up the firm's ETF trading software and ensuring all data is correct and ready for production trading. Throughout the day they work closely with traders to answer topical questions using data, provide Tier 1 and Tier 2 support for trading technology, and contribute refinements to our codebase to continuously improve and automate our operations. They also work directly with Software Engineers to develop new tools and workflows to achieve 100% uptime and best-in-class technology.

Responsibilities

  • Use in-house software, Python, and SQL to verify our ETL pipelines have produced correct pricing data each morning before the market opens.
  • Bring up our ETF pricing software and provide Tier 1 and Tier 2 support for operational trading issues.
  • Continuously improve existing operational procedures, scripts, and workflows.
  • Contribute new tools by effectively collaborating with traders, developers, and other teams to meet the Firm's technology needs.
  • Must be able to provide onsite support between the hours of 6:00am - 3:00pm, Monday - Friday.

Required Skills

  • An undergraduate or an advanced degree in a quantitative field such as Computer Science, Engineering or one of the hard sciences.
  • 2+ years of Python experience, including Pandas and familiarity with object-oriented design.
  • 2+ years SQL experience. Ideally PostgreSQL, but any variant of the standard SQL query language will suffice.
  • Basic working knowledge of Bash and familiarity working in a Linux environment.
  • Punctuality and attention to detail.
  • Strong analytical and problem solving skills.
  • Excellent communication skills, both written and verbal.
  • Ability to prioritize and multi-task in a fast-paced environment.

Benefits and Perks

  • Competitive salary with discretionary annual bonus
  • Fully paid private medical, dental, vision with extended coverage, and life insurance
  • Robust Pension Scheme, income protection, and salary exchange
  • Free on-site lunch daily
  • Season Ticket Loan Scheme
  • Tuition Reimbursement Program
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