The Windows Infrastructure team own the end user experience at Maven, managing technology and facilities to help our users achieve greater productivity. To achieve these goals, the team owns responsibility for the office and desktop environment, communication and collaboration systems, telephony, and more.

The Windows Engineer ensures that Maven’s employees have everything they need to be successful and productive on their desks, in the data centre, and at their fingertips. In conjunction with the rest of the Windows Infrastructure team, the Windows Engineer has responsibility for Windows desktop and server environments, virtualization, communication and collaboration systems, telephony, and more. Maven is undergoing a technological transition; updating our existing infrastructure and equipping it for our next stage of growth. We are taking full advantage of modern technologies to transform our environment into something that can meet the scalability, performance, and management needs of the future. There’s never a dull moment and always something new to learn.

Your Role

Manage the installation and configuration of desktop computing solutions, including thin clients and Virtual Desktops.
Participate in a rotation providing first-level support for the Windows and Linux desktop environments, and Windows server environment
Improve the environment through automation and standardisation
Coordinate and execute trader desk moves, set up desks for new staff
Create, follow, and update procedural documentation
Assume responsibility for Incidents and Requests using our Jira request system
Configure telephones, printers, and other common office technology

Skills and Experience Needed For This Role

5+ years of supporting Windows desktops and servers in a fast-paced environment
Strong knowledge of Windows desktop and server Operating Systems (Windows 10, Windows Server 2012>2022), Active Directory concepts, and other common Windows infrastructure topics (file permissions, DFS, DNS, DHCP, etc)
Familiarity with configuration and maintenance of desktop and server hardware, and VMware vSphere virtualization, Storage Arrays such as Nimble, Pure
Experience with Telephony such as Speakerbus or similar products
Experience with Microsoft Office 365 software, including Excel, Word, Outlook, and Teams
Experience using Python and/or Powershell to automate routine administrative tasks
Strong mechanical aptitude, whereby understanding the logic of the technology is key. Able to troubleshoot without material.
Excellent people skills
Knowledge of Linux is a plus
Familiarity with ITIL concepts is a plus

Maven is a proprietary trading organisation formed in 2011. We employ the most talented traders, developers and engineers in the market, executing a diverse range of strategies across global equities and derivatives. We are the most active participant in many of the products we trade, contributing significant liquidity to markets around the world.

Maven has a culture that is relaxed and informal but highly rewarding of strong performance; there's no dress code, plenty of free food and regular social events. We have offices in London, Hong Kong, Chicago and New York, part of our plans to expand our coverage of derivatives markets.

Windows Infrastructure Engineer